Professional Standards department

Head of PSDThe Professional Standards Department ensures integrity within Northumbria Police and deals with allegations of misconduct and complaints from members of the public to ensure the level of service the public quite rightly expects from officers and staff is maintained.

The department works closely with the Independent Police Complaints Commission and the Crown Prosecution Service to ensure immediate investigations into complaints and allegations of misconduct, to train officers in maintaining high standards and build trust and confidence in policing.

Making a complaint

If you wish to make a complaint to us about Northumbria Police, visit our How to provide feedback about our service page.

We aim to put things right quickly and effectively and learn from previous complaints.

You can make a complaint online using our form. (Please note: This uses our standard feedback form, but is pre-set to specify a complaint is being made.)