Disclosure Details

Costs of Mobile Phones - 384/12

Dated: 31 Jul 2015

Date of request:   24/04/2012

Date of response:   18/05/2012

Provision of information held by Northumbria Police made under the Freedom of Information Act 2000 (the 'Act')(FOIA)

Thank you for your email dated 24 April 2012 in which you made a request for access to certain information which may be held by Northumbria Police.

As you may be aware the purpose of the Act is to allow a general right of access to information held by a Public Authority (including the Police), subject to certain limitations and exemptions.

You asked: 

  1. How much money did your police force spend in 2011 on mobile telephones in total (bills and phone units)?

  2. How much money did your police force spend in 2011 on new mobile telephones?

  3. How much money did your police force spend in 2010 on mobile telephones in total (bills and phone units)?

  4. How much money did your police force spend in 2010 on new mobile telephones?

  5. How much money did your police force spend in 2009 on mobile telephones in total (bills and phone units)?

  6. How much money did your police force spend in 2009 on new mobile telephones?

In response:

We have now had the opportunity to fully consider your request and I provide a response for your attention.

Following receipt of your request, searches were conducted with both the Finance and ICT Departments of Northumbria Police.  I can confirm that the information you have requested is held by Northumbria Police, however can not be disclosed for the following reason.

We are unable to supply the information requested.  To provide information which meets the criteria of your request, particularly at questions 4 and 6, would entail a member of staff manually searching all Area Command and Departments (of which there are a total of 20) budget codes and the identification of each order reference for all orders for the mobile phone supplier.  Each order would then have to be looked at to locate, extract and collate how many new mobiles it was for.  A search of a department's orders for 2009 alone, reveals a total of 20 orders.  We have estimated that to identify, extract and collate this information would take approximately 5 minutes per order.  If we multiply an average of 20 orders by 20 Area Commands/Departments for a one year period alone would mean searching approximately 400 orders.  As you are seeking two years worth of information we have estimate this would take over 66 hours, therefore Section 12 of the Freedom of Information Act would apply.  This section does not oblige a public authority to comply with a request for information if the authority estimated that the cost of complying with the request would exceed the appropriate limit of 18 hours, equating to £450.00.

You should consider this to be a refusal notice under Section 17 of the Act for that part of your request.

As part of your request would exceed the prescribed limit, as defined by the Act, there is no requirement for Northumbria Police to provide a response to the remaining parts of your request.  However, in order to provide you with some assistance, under Section 16 of the Freedom of Information Act 2000, an initial assessment of the information that may be provided within the time constraints would be questions 1, 2, 3 and 5. 
You may wish to define and resubmit your request accordingly.

You may be interested to know that Northumbria Police routinely publish information that has been disclosed by Northumbria Police in response to requests made under the Freedom of Information Act 2000 via the Disclosure Log.  The aim of the Disclosure Log is to promote openness and transparency by voluntarily placing information into the public arena.

Whilst it is not possible to publish all responses we will endeavour to publish those where we feel that the information disclosed is in the public interest.  The Disclosure Log will be updated once responses have been sent to the requester.  I have provided the relevant link below:-


The information we have supplied to you is likely to contain intellectual property rights of Northumbria Police.  Your use of the information must be strictly in accordance with the Copyright Designs and Patents Act 1988 (as amended) or such other applicable legislation.  In particular, you must not re-use this information for any commercial purpose.

How to complain

If you are unhappy with our decision or do not consider that we have handled your request properly and we are unable to resolve this issue informally, you are entitled to make a formal complaint to us underour complaints procedure which can be found at:http://www.northumbria.police.uk/foi/disclosurelog/foicomprights.asp

If you are still unhappy after we have investigated your complaint and reported to you the outcome, you may complain directly to the Information Commissioner’s Office and request that they investigate to ascertain whether we have dealt with your request in accordance with the Act. 


FOI Complaint Rights Procedure_tcm4-28029