Disclosure Details

Systems - 617/16

Dated: 02 Jun 2016

Provision of information held by Northumbria Police made under the Freedom of Information Act 2000 (the 'Act')

Thank you for your e mail dated 17 May  2016 in which you made a request for access to certain information which may be held by Northumbria Police.

As you may be aware the purpose of the Act is to allow a general right of access to information held at the time of a request, by a Public Authority (including the Police), subject to certain limitations and exemptions.

You asked:

What Applications are you running for:

1    Finance?

2    HR?

3    Payroll?

4    Project?

5    CRM?

6    Manufacturing?

7    Sourcing?

8    Invoice Scanning Tool?

9   Are you using Config Snapshot?

10   What BI Tool are you using?

11    What versions of the above Applications are you running?

12     When was your last Application upgrade?

13      Are you planning another upgrade in the next 12-18 months?

14    Do you have an Oracle support partner for applications? If so who?

15   What kind of support is included in the contract (functional/technical/etc.?)

16     What is the value of the application support contract?

17     When does it expire?

18     Are you running any Oracle Databases?

19     If so, what versions are you currently running?

20    What applications are being run on these Databases?

21    Are you planning another Database upgrade in the next 12-18 months?

22    Do you have an Oracle support partner for Databases? If so who?

23    What is the value of the database support contract?

24    When does it expire?

25    If not, how many in-house DBAs do you have?

26    Where are your Oracle databases held? On site/off site?

27    Who is your hosting partner?

28    When does the contract expire?

29    What is the value of the contract?

30    Where do you advertise any Oracle procurement opportunities?

31    Who is responsible for looking after the contract for the Oracle estate?

32     Who is responsible for looking after the licenses for the Oracle 33     How much do you pay annually for Oracle Support & Maintenance?

34     When does this contract renew?

35     Do you work with off-shore partners?


We have now had the opportunity to fully consider your request and I provide a response for your attention. 

Following receipt of your request, searches were conducted with the ICT Department of Northumbria Police. I can confirm that the information you have requested is held by Northumbria Police. 

I am able to disclose the located information to you as follows.

1    Agresso

2    HR module of Oracle eBusiness Suite

3    Agresso

4    Microsoft Project

5    N/A

6    N/A

7    N/A

8    Agresso

9    N/A

10  QlikView

11   Agresso 5.7.1, E-Business Suite, Project 2010, QlikView 11

12   Agresso 2015, E-Business Suite 2007, QlikView 2014

13   E-Business Suite could be replaced and QlikView will be upgraded

14   Rimini Street support E-Business Suite

15   Product Support, Product Fixes, Tax, Legal and Regulatory Updates, Installation Support, Interoperability Support, Performance Tuning Support, Upgrade Process Support

16    £35,236

17    05 April 2017

18    Yes

19    10g, 11g, 12c

20    Too many to list, examples include Case Management Systems, Service Desk, HR, GIS

21    This will depend on business requirements.

22    No

23    N/A

24    N/A

25    2 FTE

26    On site

27    N/A

28    N/A

29    N/A

30    Blue light portal

31    Procurement Manager

32    Applications Services Manager

33    We are unable to provide this, as the figure includes the licencing costs as well as the support and maintenance costs.

34    05 April 2017

35    No 

Due to the different methods of recording information across 43 forces, a specific response from one constabulary should not be seen as an indication of what information could be supplied (within cost) by another.  Systems used for recording these figures are not generic, nor are the procedures used locally in capturing the data.  For this reason responses between forces may differ, and should not be used for comparative purposes.

The information we have supplied to you is likely to contain intellectual property rights of Northumbria Police.  Your use of the information must be strictly in accordance with the Copyright Designs and Patents Act 1988 (as amended) or such other applicable legislation.  In particular, you must not re-use this information for any commercial purpose.