Disclosure Details

Hoax Calls - 848/12

Dated: 01 Nov 2012

Date of request:      31/10/2012

Date of response:   06/11/2012

Provision of information held by Northumbria Police made under the Freedom of Information Act 2000 (the 'Act')(FOIA)

Thank you for your email dated 31 October 2012 in which you made a request for access to certain information which may be held by Northumbria Police.

As you may be aware the purpose of the Act is to allow a general right of access to information held by a Public Authority (including the Police), subject to certain limitations and exemptions.

You asked: 

  1. How  many hoax/malicious calls have been received by Northumbria Police this year, from January 2012 onwards?

  2. Can you give a brief description of the types of calls made?

  3. Can you send separate figures relating to hoax/malicious calls for 2011 and 2010?

In response:

We have now had the opportunity to fully consider your request and I provide a response for your attention.

As advised previously this request will be aggregated with your previous request, FOI 820/12, due to the cost and time implications as it refers to the same subject area.

Following receipt of your request, searches were conducted with the Communications Department of Northumbria Police.  I can confirm that the information you have requested is held by Northumbria Police.

I have decided to disclose the located information to you as follows.

  1. During the period January 2012 to September 2012 (inclusive) - 1,710 hoax/malicious calls have been received.

  2. Some examples of the type calls received are as follows:-

    Reporting people being threatened with immediate violence" - Police officers allocated as a priority.

    Person stabbed" - reported to ambulance as a live incident. Ambulance report to police and both emergency services respond as though an emergency.

    Drunken persons making various spurious reports, causing police officers to be dispatched.

  3. The number of hoax/malicious calls received in previous years is as follows:-

    2010 - 1,947

    2011 - 1,962

Due to the different methods of recording information across 43 forces, a specific response from one constabulary should not be seen as an indication of what information could be supplied (within cost) by another.  Systems used for recording these figures are not generic, nor are the procedures used locally in capturing the crime data.  For this reason responses between forces may differ, and should not be used for comparative purposes.

The information we have supplied to you is likely to contain intellectual property rights of Northumbria Police.  Your use of the information must be strictly in accordance with the Copyright Designs and Patents Act 1988 (as amended) or such other applicable legislation.  In particular, you must not re-use this information for any commercial purpose.

How to complain

If you are unhappy with our decision or do not consider that we have handled your request properly and we are unable to resolve this issue informally, you are entitled to make a formal complaint to us under our complaints procedure which can be found at: http://www.northumbria.police.uk/foi/disclosurelog/foicomprights.asp

If you are still unhappy after we have investigated your complaint and reported to you the outcome, you may complain directly to the Information Commissioner’s Office and request that they investigate to ascertain whether we have dealt with your request in accordance with the Act.


FOI Complaint Rights Procedure_tcm4-28029