News

Further advice on ticket fraud

11 Oct 2016 14:00 PM

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Police are reiterating advice around ticket fraud on social media after a man was arrested last night. 

Yesterday evening and today there have been a number of reports of people buying tickets for events and music concerts on social media to later discover the tickets did not exist.

A 28-year-old man who was  arrested last night remains in police custody.

Officers are continuing to carry out enquiries and the public are asked to contact police if they believe they have fallen victim to any such scam.

Police want to take this opportunity to remind the public to protect themselves against this type of cyber crime and are issuing ten top tips.

1. Buy tickets only from the venue box office, sports club, promoter, official agent or reputable fan ticket exchange sites.

2. Never pay individuals or businesses by bank transfer, however keen you to get your tickets. 

3. Remember that paying by credit card offers greater protection than with other methods.

4. Double check all details of your ticket purchase before confirming payment.

5. Don't reply to or click on links in emails and social media posts from sellers you don't recognise, and don't open attachments.

6. Before entering payment card details on a website, ensure that the payment page is genuine and secure, and log out when you've finished your transaction.

7. Check sellers' privacy and returns policies.

8. Keep you receipts until after the event.

9 Check your bank statements to make sure you recognise all of the transactions and that the amounts are correct.

10. Make sure your internet security software is up to date and always switched on. 

This year 4,000 people will miss a gig or sports event because of ticket fraud - make sure you're not one of them.         

Anyone who feels they may have been a victim of online fraud can contact police on 101 or independent charity Action Fraud by calling 0300 123 20 40 or visiting www.actionfraud.police.uk.



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