News

'MyStreet' App rolled out in Sunderland

08 May 2018 11:00 AM

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Northumbria Police can today confirm the latest rollout of the ‘MyStreet’ app for people living and working in Sunderland.

The app was initially created for the residents of Northumberland in October 2017 as an easy way for members of the public to report issues which affect their local community.

People can download the app and use it to access information on a number of different problems in their area, such as litter, noise, street lighting, anti-social behaviour and roads.

On the app, users can report specific incidents to the council or can contact their local neighbourhood policing team direct if they have any concerns about crime and disorder in their area.

Designed by the Safer Northumberland Partnership and Improving Croft and Cowpen Quay (ICCQ), the app was originally developed using funding from Police and Crime Commissioner Dame Vera Baird’s Supporting Victims Fund, which was given to Safer Northumberland.

The app has since been rolled out to the residents of Newcastle, Gateshead, North Tyneside and South Tyneside. Now people living and working in Sunderland can take advantage too.

Chief Inspector Barrie Joisce, of Northumbria Police, said: “We have already had an overwhelmingly positive response to the MyStreet app which can now be enjoyed by members of the public across our force area.

“It is not only a useful tool for members of the public in respect of who to contact for different types of complaints, but it has also been hugely beneficial for us as a police force so far.

“We are hopeful that the app will continue to be used by those living across the region, and we will endeavour to continue developing the app to consider ways we can improve the service and best utilise its functions.

Leader of Sunderland City Council and Chair of the Safer Sunderland Partnership Councillor Harry Trueman said: “This new app will make it even easier for people to share their concerns with us and our community safety partners, so we can all work together to address them.

“Using mobile digital technology residents can report anti-social behaviour wherever and whenever they see it, and quickly alert all those agencies who can do something about it.”    

There are different apps depending on your area and the three main tiers to the app are:

  • Support signposting – To help the public and victims with direct links and information to local Councils, crisis centres, help and advice services and much more.
  • National – Reports can be made to Crimestoppers, HM Revenue and Customs, Citizens advice, National Crime Agency, RSPCA, Environments agency Department of Transport to name but a few.
  • Local Services - Reports for fly tipping, street lighting, noise complaints, potholes, shrubs and trees to be cut back etc. In this area what the app does differently is tap into existing reporting methods connecting to the correct reporting form which gets reviewed by the head of the relevant department.

Registering to the app and downloading it is free, simple and easy and please feel assured that your details will not be passed on to any third party organisations and you can unsubscribe at any time.

The app is available on both Android and iPhone via their respective app stores.